Frequently Asked Questions
Everything you need to know about shopping with Club L.
How long does shipping take?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.
What is your return policy?
You can return any unworn items with original tags attached within 14 days of delivery. Please note that certain items like earrings and bodysuits may be non-returnable for hygiene reasons.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and ‘buy now, pay later’ options such as Klarna.
How do I find the right size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.
Do you offer international shipping?
Yes, Club L ships to over 150 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.